- Goods sold can only be exchanged with legitimate reason, refund service is not available.
- Goods per order can be exchanged once only.
- Goods must be returned in its original individual packaging and resalable condition. Goods that have been damaged, washed, altered or worn cannot be exchanged.
- Goods returned shall bear the intact label or tag.
- Customers shall submit exchange request within 7 days upon receipt of goods.
- Customers shall bear the cost of shipping.
- If there is any dispute, Skylite Industrial Co., Ltd. reserves the right of final decision.
Step 1: Please send full details of your order and your exchange request to our email: [email protected]. We will inform you if the request can be accepted.
Step 2: Send the goods to the following address and keep your delivery receipt:
Skylite Industrial Co. Ltd,
Room 1307B, 13th Floor Block B,
Seaview Estate, 4-6 Watson Road, North Point, Hong Kong
Step 3: We will arrange the exchange after confirming your returned goods is in good condition.