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Exchange Policy

 

  1. Goods sold can only be exchanged with legitimate reason, refund service is not available.
  2. Goods per order can be exchanged once only.
  3. Goods must be returned in its original individual packaging and resalable condition. Goods that have been damaged, washed, altered or worn cannot be exchanged.
  4. Goods returned shall bear the intact label or tag.
  5. Customers shall submit exchange request within 7 days upon receipt of goods.
  6. Customers shall bear the cost of shipping.
  7. If there is any dispute, Skylite Industrial Co., Ltd. reserves the right of final decision.

 

Exchange Procedure

 

Step 1: Please send full details of your order and your exchange request to our email:   [email protected].  We will inform you if the request can be accepted.

Step 2: Send the goods to the following address and keep your delivery receipt:

Skylite Industrial Co. Ltd,

Room 1307B, 13th Floor Block B,

Seaview Estate, 4-6 Watson Road, North Point, Hong Kong

Tel: 2833-0968

Step 3: We will arrange the exchange after confirming your returned goods is in good condition.

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