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Delivery arrangements

Babymio is dedicated to offer pleasant and convenient online shopping experience to our valuable customers.  Simply select your products and destination, and we will take care of the rest.  If you are buying our products as a gift, we can also deliver directly to the gift receiver.

Upon a single net purchase of HKD 400 or above, we offer FREE DELIVERY (within Hong Kong) by SF Express to your local address/SF locker/SF service centers.  If your order is below HKD 400, the delivery fee is subject to SF Express.

 

The estimated delivery timeframe is three to five working days after receiving your order.

Pick up at our showroom

You will receive a phone call to arrange an appointment to pick up the goods in the showroom.

Address : Room 1307B, Block B, SeaView Estate, 4-6 Watson Road, North Point, Hong Kong (near Fortress Hill MTR Station)
Business Hours : Monday to Friday 10:00-12:00; 14:00-17:30


Exchange Policy

  1. Goods sold can only be exchanged with legitimate reason, refund service is not available.
  2. Goods per order can be exchanged once only.
  3. Goods must be returned in its original individual packaging and resalable condition. Goods that have been damaged, washed, altered or worn cannot be exchanged.
  4. Goods returned shall bear the intact label or tag.
  5. Customers shall submit exchange request within 7 days upon receipt of goods.
  6. Customers shall bear the cost of shipping.
  7. If there is any dispute, Skylite Industrial Co., Ltd. reserves the right of final decision.

Exchange Procedure

Step 1: Please send full details of your order and your exchange request to our email:   [email protected].  We will inform you if the request can be accepted.

Step 2: Send the goods to the following address and keep your delivery receipt:

Skylite Industrial Co. Ltd,

Room 1307B, 13th Floor Block B,

Seaview Estate, 4-6 Watson Road, North Point, Hong Kong

Tel: 2833-0968

Step 3: We will arrange the exchange after confirming your returned goods is in good condition.

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